Terms & Conditions

These Terms and Conditions govern the use of the Betabets.co platform operated by Graham William (ABN 53 682 006 126). By registering or using Betabets.co, you agree to be bound by these Terms and Conditions, the Privacy Policy and any applicable specific terms.

3.1 These Terms and Conditions constitute a binding agreement between Betabets.co (operated by Graham William) and the Customer.

3.2 Betabets.co reserves the right to amend these Terms and Conditions at any time. Material changes will be communicated to customers via email or notification on the Platform.

3.3 It is the Customer's responsibility to review these Terms and Conditions regularly. Continued use of the Platform after changes have been published constitutes acceptance of the revised terms.

3.4 These Terms and Conditions are governed by the laws of Victoria, Australia. Any dispute arising from or in connection with these terms shall be subject to the jurisdiction of the courts of Victoria.

3.5 If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

3.6 Betabets.co's failure to enforce any provision shall not constitute a waiver of that provision or the right to enforce it at a later time.

3.7 These Terms and Conditions, together with the Privacy Policy and any applicable Promotion Terms, constitute the entire agreement between Betabets.co and the Customer.

5.1 Betabets.co is required to verify the identity of all customers in accordance with Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) legislation.

5.2 Customers must provide valid identification documents as requested, which may include: (a) a current government-issued photo identification document; (b) proof of residential address; (c) proof of age.

5.3 Betabets.co may use third-party identity verification services to confirm customer identity.

5.4 Until identity verification is satisfactorily completed, Betabets.co may restrict account functionality, including the ability to deposit, wager or withdraw funds.

5.5 Betabets.co reserves the right to request additional documentation at any time to maintain compliance with regulatory obligations.

7.1 Betabets.co services are available only to persons located within Australia at the time of placing a wager.

7.2 Customers must not access or use the Platform from any jurisdiction where online wagering is prohibited or restricted by law.

7.3 Betabets.co reserves the right to void wagers placed from restricted jurisdictions and to close accounts where a customer is found to be in breach of this section.

8.1 Betabets.co takes a zero-tolerance approach to fraud, collusion, match-fixing and any form of dishonest conduct.

8.2 Betabets.co reserves the right to void any wager, suspend or close any account, and withhold any funds where it reasonably suspects fraudulent or dishonest activity.

8.3 Fraudulent activity includes but is not limited to: (a) use of stolen payment methods; (b) identity fraud; (c) collusion between customers; (d) use of automated software or bots; (e) exploitation of technical errors or pricing mistakes; (f) match-fixing or insider betting.

8.4 Betabets.co may report suspected fraud to relevant law enforcement agencies and regulatory bodies.

9.1 Customers who wish to dispute a wagering outcome or any other aspect of Betabets.co's service should contact Betabets.co via the Contact Us page.

9.2 Betabets.co will endeavour to resolve disputes within a reasonable timeframe.

9.3 If a Customer is not satisfied with Betabets.co's resolution, the Customer may escalate the complaint to the Victorian Gambling and Casino Control Commission (VGCCC).

9.4 Betabets.co's decision on the settlement of wagers is final, subject to any regulatory intervention.

10.1 Betabets.co reserves the right to: (a) refuse, limit, cancel or void any wager at its discretion; (b) suspend or terminate any account; (c) withhold funds pending investigation; (d) amend odds, markets or products at any time; (e) correct obvious errors in pricing or settlement.

10.2 Betabets.co shall not be liable for any loss or damage arising from the exercise of its reserved rights, except to the extent required by law.

11.1 Betabets.co may assign or transfer its rights and obligations under these Terms and Conditions to any third party without the Customer's prior consent, provided the assignee agrees to be bound by these terms.

11.2 Customers may not assign or transfer their account or any rights under these Terms and Conditions.

13.1 Betabets.co collects personal information as necessary for the provision of wagering services, identity verification, regulatory compliance and customer communications.

13.2 The collection, use and disclosure of personal information is governed by the Privacy Policy.

13.3 Customers consent to the collection and use of their personal information by registering an account.

14.1 All content on the Platform, including but not limited to text, graphics, logos, software and data, is the property of the Operator or its licensors.

14.2 Customers may not reproduce, distribute, modify or create derivative works from any Platform content without prior written consent.

14.3 The Betabets.co name, logo and associated branding are trademarks of the Operator.

15.1 The Platform may contain links to third-party websites or services. Betabets.co is not responsible for the content, accuracy or practices of any third-party site.

15.2 Betabets.co may engage third-party service providers for payment processing, identity verification, data analytics and other operational functions.

15.3 The inclusion of third-party links or services does not imply endorsement by Betabets.co.

16.1 Betabets.co shall not be liable for any loss or damage caused by: (a) system failures, outages or interruptions; (b) internet connectivity issues; (c) errors in data transmission; (d) hardware or software malfunctions affecting the Platform.

16.2 In the event of a system failure during the placement or settlement of a wager, Betabets.co will use reasonable endeavours to restore the wager or correct the outcome.

16.3 Betabets.co does not guarantee uninterrupted or error-free access to the Platform.

17.1 Nothing in these Terms and Conditions excludes, restricts or modifies any consumer guarantee, right or remedy conferred by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010) that cannot be excluded, restricted or modified by agreement.

17.2 To the extent permitted by law, Betabets.co's liability for breach of any implied condition or warranty is limited to the re-supply of the relevant service or a refund of amounts paid.

18.1 Customers are responsible for: (a) ensuring the accuracy of their account information; (b) complying with all applicable laws; (c) maintaining the security of their login credentials; (d) reviewing and understanding these Terms and Conditions; (e) using the Platform responsibly.

18.2 Customers must not use the Platform for any unlawful purpose or in any manner that could damage, disable or impair the Platform.

19.1 Customer funds are held in segregated accounts separate from Betabets.co's operational funds.

19.2 Betabets.co maintains adequate financial arrangements to ensure customer funds are protected in accordance with regulatory requirements.

19.3 Betting Account Wallet and Showdown Account Wallet funds are tracked separately within each customer's account.

20.1 Betabets.co may from time to time offer promotions, bonus bets or other inducements subject to specific terms and conditions.

20.2 Promotional offers are subject to applicable regulatory requirements and Victorian legislation regarding wagering inducements.

20.3 Betabets.co reserves the right to modify or withdraw any promotional offer at any time.

20.4 Specific terms and conditions for each promotion are available on the Promotions page.

21.1 Betabets.co holds all necessary approvals and authorisations to publish and use race field information for wagering purposes.

21.2 Betabets.co cooperates with relevant integrity bodies and racing authorities to maintain the integrity of racing and sporting events.

21.3 Customers must not place wagers using insider information or engage in conduct that may compromise the integrity of any event.

22.1 Betabets.co settles all wagers in accordance with its Settlement Rules, which are available on the Platform.

22.2 Results are determined based on the official result declared by the relevant governing body.

22.3 In the event of a dead heat, wagers are settled in accordance with the dead heat rule, whereby the stake is divided by the number of competitors involved.

22.4 Betabets.co reserves the right to correct any settlement errors.

23.1 Winnings from wagering activities in Australia are generally not subject to income tax for recreational punters.

23.2 Betabets.co complies with all applicable taxation obligations and may be required to report certain transactions to the Australian Taxation Office.

23.3 Customers are responsible for their own tax obligations in their jurisdiction of residence.

24.1 Betabets.co collects, uses and discloses personal information in accordance with its Privacy Policy and the Privacy Act 1988 (Cth).

24.2 Betabets.co implements appropriate technical and organisational measures to protect personal information from unauthorised access, use or disclosure.

24.3 Customers may request access to or correction of their personal information by contacting Betabets.co's Privacy Officer.

24.4 For full details, refer to the Privacy Policy.